OpenAIAI core layer

OpenAI integration: GPT apps, assistants & automations

Support assistants that answer from your help center, search that understands what people mean, and call recordings turned into CRM notes, built on OpenAI.

What we build

What we build with OpenAI

Customer assistants

Support and sales assistants grounded in your knowledge base, with hand-off to people.

Semantic search

Embeddings-powered search across documents, tickets and products.

Voice & transcription

Call transcription, summaries and action items pushed to your CRM.

Why Widle

OpenAI, built past the demo stage

OpenAI is a strong default for chat assistants, embeddings and transcription. We wire it in so you can swap models later without a rebuild.

  1. 01

    Production-grade

    Rate limits, retries, caching and spend caps set up before launch, so a busy day doesn’t become a surprise bill.

  2. 02

    Portable architecture

    Built so you can switch or mix models without a rewrite.

  3. 03

    Privacy-aware

    We configure data retention and redact sensitive inputs.

OpenAI FAQs

Can we switch from OpenAI later?

Yes. We keep model calls behind a thin layer, so moving to Claude or Gemini doesn’t need a rewrite. We re-run our evaluations before switching, because prompts often need tuning for a new model.

Will our data be used for training?

OpenAI states that API data is not used for training by default. We also set retention options and redact sensitive fields.

Thinking about OpenAI?

Tell us what you want it to do. In a free 30-minute call we’ll say whether OpenAI is the right fit and where we’d start.

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